Digital products are delivered immediately after verified payment, so customers should review the product description and included files before purchasing. Contact us within seven days of purchase if you were charged twice, received the wrong product, cannot access the download, or received a damaged or incomplete file. We will first correct the delivery or replace the file; when that cannot reasonably resolve the issue, an appropriate refund will be issued to the original payment method. Change-of-mind requests are generally not refundable after digital access has been provided. Requests must include the Stripe receipt number but must never include card details or passwords. Nothing in this policy limits rights that cannot legally be excluded.
Questions
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